This is an actual case study of Human Capital Management by DMC. Learn more about DMC's In-District Strategic Briefing and Facilitation offerings
The Boston Public Schools Human Resources Office wanted to implement a leadership development initiative for its Operations and Finance managers, who had never before received any sort of professional development. Amid a context of dwindling resources and increasing accountability, there was a desire to increase manager capacity in order to help in the execution/implementation of priority initiatives.
DMC partnered with Boston Public Schools on the Management Institute, a leadership development program that provides professional development, coaching, cross-functional collaboration, and the achievement of real results. Each participant is asked to develop a “performance challenge” and they are supported over the course of a 15-week program by a DMC coach, a group of their peers, and a prescribed performance challenge process to help achieve their goal. The goals should be specific, measurable priorities for their department’s work.
The first group of 24 participants that completed the program achieved 75% of the goals they outlined at the beginning of the program. For one manager, this meant a cost savings of $80,000 in plumber contracting costs. For another, it meant an increase in student breakfast participation that would generate $300,000 in additional annual revenue. A second group of 25 managers has already kicked off their own performance challenge process as part of the Institute, and 95% of the original group have asked that their Institute experience be continued into the future.
